Thank you for choosing Kaizen for your psychological counseling and life coaching services. We are deeply committed to safeguarding your privacy and the security of your personal information. This Privacy Policy explains in detail how we collect, use, and protect your data. By accessing and using our website and services, you agree to the terms outlined in this policy.

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Information We Collect:

We may collect various types of personal information, including but not limited to:

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• Contact Information: This includes your full name, email address, phone number, and any other contact details you provide during registration, consultations, sessions or inquiries.

• Health Information: In the course of providing psychological counseling and life coaching services, we may collect health-related information. This may include information about your mental health history, lifestyle, and personal circumstances, shared during sessions.

• Payment Information: We collect payment details (e.g., credit card information) for billing and transaction purposes. However, sensitive payment information is securely processed by our third-party payment processors, and we do not store this information on our servers.
   

How We Use Your Information

We use the collected information for various purposes, including:

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• Providing Services: Your information is essential for delivering psychological counseling and life coaching services, including appointment scheduling, session reminders, and service-related communications.

• Billing and Payments: We use your information for billing, processing payments, and managing financial transactions.

• Communication: We may use your contact information to communicate with you about appointments, updates, and other service-related matters.

• Service Improvement: We analyze data to enhance and tailor our services, website, and user experience.

• Legal and Regulatory Compliance: We may use your data to comply with legal obligations and regulatory requirements, including reporting adverse events and ensuring ethical and professional standards.
   

Confidentiality

Confidentiality is of utmost importance in psychological counseling and life coaching services. All information shared during sessions is treated with strict confidentiality, in line with professional ethical guidelines and legal requirements. However, there are limits to confidentiality, and we may be required to disclose information under specific circumstances, such as when there is a risk to your safety or the safety of others.

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Security

We place the highest priority on the security of your information. We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

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Third-Party Services

We may use third-party services and tools to enhance your experience. These services may include payment processors, analytics tools, and communication platforms. While we choose these third parties with care, they may have their own privacy policies and practices. We encourage you to review their policies when using their services.

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Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activity on our website. You can manage your cookie preferences through your browser settings.

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Your Rights

You have specific rights regarding your personal information, including the right to access, update, correct, or delete your data. If you have any concerns or requests related to your data, please contact us at Kaizen.

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Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on our website, and the effective date will be amended accordingly.

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Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at hello@thekaizenjourney.com.

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By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

'The Kaizen Journey', hello@thekaizenjourney.com, "04-10-2023"